When I was a teenager, I wrote poems in Hungarian and English. For one reason, this one often echoes in my head nowadays: Words of happiness / that sparkle in the sky / Of grief and pain and sorrow / Hiding in the dark / Lonely words of justice / And rules that...
Why Corporate Social Responsibility is not PR
Zsofia Lakatos, corporate member of the World Communications Forum Association and the former President of the Hungarian PR Association was named Member Emeritus of HuPRA. This title is awarded to professionals who have earned imperishable merits in the promotion of...
A decemberi nap bágyadtan sütött be a Flatco albérlet ablakán. Anna jólesően nyújtózkodott az ágyban. „De szépet álmodtam” – mosolyodott el. Álmában Petivel, a szerelmével a Gundelben vacsoráztak, a fiú egyszer csak fél térdre ereszkedett és egy mesés Forevermark...
I am a 100% PR-person. I love my profession, my job is not really a job, for me it’s a hobby. Something that I enjoy doing 24/7. But about a decade ago part of my heart was taken by another acronym: CSR. An abbreviation of Corporate Social Responsibility.
I immersed in it so much, that I actually ended up writing a book on CSR. So now I live in this schizophrenic state with two areas both cherished. Two areas that are often confused and misunderstood.
CSR is a way of thinking, it’s a management model where a company operates in a way that it takes into consideration it’s impact on the environment and society. Responsible companies don’t have just one “Bottom-line” in the financial records, but strive to have two more (Planet and People) with similarly positive results.
A truly responsible company will have a positive effect on the environment and on the society while running a good performing operation (since we are not talking about NGOs, profit is an important part of CSR). Very simply put, being responsible means that you are fair to everyone and everything.
In my “House-model” I compared CSR to a house, where the walls are made up of things that are not usually communicated either because they are boring, or just because they are obvious. These walls are made up of work-life balance, equality, integrity, environment protection and so on.
The house’s roof is made up of sexy things that are easier to communicate like charity. But if the walls are not there or not thick enough, eventually the roof will fall on the ground. If a company strives to look responsible to be in the press, that is not CSR. That is cause-related marketing or value marketing. Close to CSR, but not exactly it.
Responsible companies like to communicate and that’s wonderful. They should set an example to others, so they can follow. But PR of CSR (called CSR-branding or simply CSR-communication) is OK only until it is not confused with the management model. Do good things and let the world know about it! But I’m beggi:g you: first check if the walls of your CSR-house are thick enough!
Published in: Slovaksuperbrands.com
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